Responsibilities:
- Responsible for the efficient rooming of all Suite guest and Parkview Tour.
- To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
- To be responsible in handling guest special services, acts as an information centre, resolves guest problems whenever possible. Coordinate with other departments as required.
- To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
- To professionally handle confidential information including guests’ records with a high degree of integrity.
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Requirements:
- Degree or Diploma holder in Hospitality Management or related discipline
- A minimum of one-year experience in Front Desk operation.
- Excellent command in English, Cantonese, Mandarin and any other language would be an asset
- Neat and well-groomed appearance
- Customer focused with a pleasant, positive and outgoing personality
- Knowledge of Property Management System – Opera
Work Shifts:
- 7:15am - 5:15pm,
- 12:15pm - 10:15pm, or
- 9:50pm - 7:50am (around 5-7 overnight duties in each month)
Candidates with less experience will be considered as Front Services Representative.
We offer competitive remuneration package including 5-day work week, medical plan, birthday leave, duty meal and free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen) and excellent career opportunities to the right candidate.
Please send full resume, expected salary and contact telephone number to
Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong
Confidential Fax No. 2812 3490
Email:
(All data collected will be used for recruitment purpose only)
About Hong Kong Parkview
Hong Kong Parkview rests amid the idyllic Tai Tam Nature Park, 15-minutes to Central. An iconic multi-dimensional complex offering the ultimate living experience. 16 private residence blocks and 2 serviced apartment towers comprise 223 art-inspired and luxurious apartments. Featuring comprehensive clubhouse facilities, Hong Kong Parkview offers its members and guests 8 food and beverage outlets, 8 event venues, Hong Kong’s finest private fitness centre, indoor and outdoor swimming pools and thematic playrooms.
Website: www.hongkongparkview.com
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